To be an effective campaigning movement that creates positive social and political change for and with people in poor communities around the world the Renew Our World Campaign (“the Campaign”) needs to make use of certain kinds of information about our advocates and supporters.

Tearfund is the lead agency of the Campaign in this regard, and uses a company named Kepla to host this website and database (see their privacy policy here Tearfund is committed to managing personal information responsibly and in accordance with this Privacy Policy and as guided by UK data protection principles.

Tearfund is an international Christian relief and development NGO based in the UK.

Tearfund is committed to protecting your privacy. We aim to ensure that any information you give us is held securely and safely.

This Privacy Policy explains why and how we collect and use your personal and sensitive information, how we protect and share that information, and what to do if you have a question or concern about this use. This Privacy Policy only applies to personal data processed in connection with the Campaign.

A full list of the Campaign Consortium organisations can be found here.


We collect data from this website for a number of reasons, primarily to provide you with the most useful and relevant information in relation to the Campaign. We do this by collecting personal data that you provide to us online and by collecting and analysing data from the website.  In some areas of our website, for example forms, emails, comments, polls and survey submissions, you may provide us with personal data.  Website usage information is collected using cookies.

The information collected is likely to include:

  • Personal details like your name, date of birth, gender and marital status
  • Contact details, like your nationality and address (to more effectively link you to events and actions in your electorate or location), phone numbers and email address
  • Details of your involvement and communication with Renew Our World, including campaign actions, correspondence, event support and interaction
  • Communication preferences


The information we gather helps us to send you the right thing at the right time – to fulfil orders for resources, send you updates and information on the Campaign, and to provide you with products or services.

We use the personal information that you provide for the reasons you have supplied it and for any other reason for which you have given us permission to do so.

The Campaign may use your personal and/or sensitive information in the following ways:

  • To educate and inform you about the Campaign and its work
  • To resource and support you as an advocate/campaigner
  • To promote products, programs, campaigns and services, events and causes that are designed to support the Campaign
  • To respond to your comments or questions
  • To process your donations and receipts
  • Or for any purposes that the Campaign may specifically communicate at the time of collecting your personal information.

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (prior to collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.


Tearfund collects personal and sensitive information from you directly in relation to the Campaign.  Most commonly, you provide that data to Tearfund by signing up on the Renew Our World website, providing details over the phone or email, or by participating in a Renew Our World event where you voluntarily provide or input personal information.

Some of your personal information may also be collected automatically as set out below.


We collect data using cookies. A cookie is a text file that is sent from a website and stored on your computer’s hard drive by your web browser to collect standard internet log information and visitor behaviour information. Most browsers allow you to turn off the cookie function, however if you opt to do this you may be unable to access certain parts of the site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site

In addition to information given explicitly by you, cookies may be used to collect information about your visit to our website (for example, but not limited to, traffic data, location data, device information, communication data, the date and time of your visit and the pages that you view). This information is collected in aggregate form and is anonymous. This kind of data helps us to understand how our visitors use our site so that future website development can better meet your needs.

We may also use this automatically collected information for the following:

  • to customise the content on the website and to such visitors’ current and future needs
  • to process any requests, applications or transactions undertaken by you
  • for internal administration and analysis

The use of cookies is an industry standard of most major websites.  A number of websites provide detailed information on cookies, including and  If you do not wish to receive cookies you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie.

If you register with us or if you continue to use our site, you agree to our use of cookies.


We collect IP addresses to obtain aggregate information on the use of this website. An IP address is a number assigned to your computer by a web server when you’re on the web. When you are on our site, we have a server that logs your computer’s IP address.

We only use the information we find out from tracking IP addresses in the aggregate, such as how many users entered a specific area of our site, and not to track a specific IP address to identify an individual user. However, we may use such information to identify a user if we feel that there are or may be safety and/or security issues or to comply with legal requirements.


Tearfund does not sell, rent, or disclose any personal information to third parties for their marketing purposes.

Tearfund does not purchase or use personal information supplied by third parties. We will not access or make use of any personal information you may have shared previously with the Campaign Consortium organisations directly unless you have given specific consent for this.

The personal information we collect from you will be stored on a centralised Renew Our World campaign database.  This database is accessible by specified staff of each of the Campaign Consortium organisations.  You will only receive communication (if you opt in) from one of the Campaign Consortium organisations (the default position is that Tearfund will communicate with you unless you are already a supporter of one of the other Campaign Consortium organisations) in relation to the Campaign.  You will not receive marketing communications from the Campaign Consortium organisations unless you have specifically  opted in.

Tearfund may also share your information:

  • With third parties who are providing service in support of the Renew Our World Campaign.  For example, to an email application such as Mailchimp for the purposes of mailing information to you or to auditors for the purpose of verifying donations; or
  • In accordance with legal requirements.  

In these limited cases, Tearfund will take all reasonable steps to ensure that the data is secure and used only for the intended, single purpose.  Appropriate confidentiality and use agreements are in place with the Consortium members to ensure security and privacy of data.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) where appropriate safeguards are in place. It may also be processed by staff operating outside the EEA who work for Tearfund, another Consortium member, or for one of our suppliers. Such staff maybe engaged in, among other things the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Tearfund will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Tearfund endeavours to keep the data we hold about you up to date. Should you spot any errors, or you no longer wish to receive information from us, please contact us.


We maintain a high level of physical and electronic security in relation to the collection, storage and disclosure of your information. We take reasonable steps to ensure that any information we hold about you is protected.

While we make every reasonable effort to ensure that information sent to us is done so securely, we cannot warrant the security of information transmitted to us through the internet. When you transmit information to us via the internet, you do so at your own risk.

We will keep your personal information only for as long as we consider it necessary to carry out each activity. We take account of legal obligations, accounting and tax considerations as well as considering what would be reasonable for the activity concerned. We implement this in accordance with our data retention policy.


Tearfund holds and processes personal details in accordance with the General Data Protection Regulation or any other data protection legislation in force and is registered with the Information Commissioner, as data controller.

If you have any queries about how your information is handled or have any queries about this privacy policy please contact us on [email protected] or you can write to us at:

Data Protection Officer


100 Church Road



TW11 8QE


You have the right to:

  • ask us to erase your personal data;
  • restrict processing of your personal data;
  • object to processing of your personal data, for example where we have relied upon legitimate interest for processing your personal data;
  • object to automated decision making and profiling;
  • personal data portability (ie asking for your data to be made available electronically for another organisation);
  • access to your information. You have the right to request details of the information we hold about you. We will respond within one month of receiving your request.

You can exercise these rights at any time by:

writing to us at:

Data Protection Officer


100 Church Road



TW11 8QE


emailing us at: [email protected]

calling us on +44 20 3906 3906

For more information about your rights under the General Data Protection Regulation you can visit the website of the Information Commissioner’s Office at


This policy was last updated in May 2018. From time to time, we may make changes to this statement to keep it up to date and relevant. Please make sure you check regularly to see what’s changed.


If you have any concerns or if you wish to make a complaint you can do so as follows:


Calling us on: +44 20 3906 3906

Emailing us on: [email protected]

Writing to us at:

Data Protection Officer


100 Church Road


TW11 8QE

You also have the right to lodge a complaint about the use of your personal data with the Information Commissioners Office (ICO), the UK data protection regulator. You can do so by calling the ICO helpline or through the ICO website. Details can be found at